Instead of lights and sirens, health care transportation is increasingly featuring Lyft logos ― and that’s a good thing for nearly everyone involved.
It provides drastically better service, resulting in 30 percent shorter wait times and patient satisfaction exceeding 80 percent.
The efficiencies lead to better outcomes for patients, who can more reliably receive routine medical care and stay out of emergency rooms; doctors, who can more easily manage patients’ chronic conditions; and cost-savings for the broader medical system, as managing chronic disease is substantially cheaper than repeated ER visits. Transportation problems are estimated to cause about 3.6 million Americans to forgo or delay nonemergency health care every year.
Patients with the highest burden of chronic disease typically have the greatest transportation barriers. Delays in treatment can cause chronic diseases to destabilize and progress, resulting in suboptimal outcomes and excessive use of resources.