FAQ 2017-06-09T19:57:34+00:00

FAQ – Frequently Asked Questions

Who do I call when I’m ready to return home? 2017-06-09T19:01:49+00:00

“You can preschedule your return time upon booking or give Ride2MD a call when you are

ready.”

How many companions can I bring along? 2017-06-09T19:00:05+00:00

“One additional rider can be accommodated unless out of medical necessity you require more.”

Do we need to pay for these services? 2017-06-09T18:58:57+00:00

“Services could be paid by your medical insurance or medical providers, give us a call to find out,

then just sit back, relax and enjoy your ride.”

How many days in advance must I call to make reservation? 2017-06-09T18:54:20+00:00

“You can make a reservation as far in advanced as you like but Ride2MD will make the best effort

too accommodate same day requests based upon medical necessity.”

Do you accept service animals? 2017-06-09T18:53:37+00:00

“Your furry companion is as welcome as you, but please let us know upon booking so we can

make appropriate accommodations.”

What makes you different from those other companies that leave me waiting hours? 2017-06-09T18:53:02+00:00

“Our speedy response team strives to provide on time transportation and fantastic customer

service. We are always just one call away!”

Are the drivers’ bilingual? 2017-06-09T18:52:04+00:00

“We will try our best to accommodate your request, please let us know upon booking if a bilingual

driver is needed.”

What is your highest level of service? 2017-06-09T18:51:29+00:00

“We can accommodate ambulatory, Wheelchair, stretcher and even non-emergent ambulance”

Will the driver wait for me? 2017-06-09T18:47:35+00:00

“Because our drivers are prompt, they cannot exceed a 5 min wait time.”

How long do I need to wait for a vehicle? 2017-06-09T18:33:05+00:00

“Average wait times are approximately 30-45 minutes.”

Still have questions? Please contact us at  info@ride2md.com